Agenda

SPEAKER SESSIONS

In the virtual auditorium

FRIDAY - 6 AUGUST 2021


9:30 AM

WELCOME

Join our host Helen Dolphin in the auditorium to kick-off day one of The Big Event online! Helen will guide you through the event and help you plan your day, to make sure you don’t miss a thing!

Helen Dolphin MBE is a transport and travel consultant and writes and reports on a variety of disability and mobility related topics. Helen has been a Motability Scheme customer for 20 years and is excited to be guiding you through each of the day’s online speaker sessions.

10:00 AM

MY MOTABILITY SCHEME

Cara Readle is a television actress, Motability Scheme customer and one of the stars of our first ever national TV advert which you may have seen over the last few months.

In this session, Cara will introduce the Motability Scheme from the perspective of her own experience of driving with Cerebral Palsy and share how her Motability cars have enhanced her life and career.  Cara will also be telling us more about growing up in the village of Mumbles near Swansea where she discovered a love of acting aged 12. She is well-known for starring in the popular early noughties children’s television show, The Story of Tracy Beaker and has also appeared in Casualty. Next she will be appearing in the new CBeebies series, Biff and Chip.

11:00 AM

MEET OUR SCHEME PARTNERS – RAC, RSA MOTABILITY and Kwik Fit

This is your chance to virtually meet some of the partners that support the Motability Scheme’s worry-free leasing package and have your questions answered.  For anyone who has been to a live One Big Day event you may recognise their faces!

Hosted by Helen Dolphin, this live Q&A with Lindsay from our insurers RSA Motability, Sian from the RAC and Luke from Kwik Fit will be an opportunity to learn more about our partners and ask them questions.

12:00 PM

ALL ABOUT ELECTRIC VEHICLES

There are many things to consider before moving to an electric vehicle. Join Sam Wickenden from Motability Operations as he share his tips.

Find out more about the key considerations such as fuel types, the home charging installation process or charging without a driveway, range and a lot more. This session will help you decide if an electric vehicle is right for you.

1:00 PM

HOW NEW TECHNOLOGY MAKES MOTORING EASIER

Modern cars are packed with clever new technology, but some of it can be a bit daunting for new users. Lifestyle editor and motoring journalist, Matt Lizzimore will take us through some of the latest and smartest features, explaining how they work and how they can make every day motoring safer, easier and less stressful. 

Matt is an Automotive Editor at Wonderly, part of Haymarket Media Group, and Drive Editor for Lifestyle magazine. He has been writing about cars since 2010.

2:00 PM

CURRENT CHALLENGES IN THE MOTORING INDUSTRY

Join Damian Oton, Head of Commercial Operations at Motability Operations as he talks about how the car industry now faces a fresh new challenge in terms of vehicle supply and how this is impacting availability of new cars in the coming months. He’ll share the details behind what is happening and how Motability Scheme customers may be affected.

3:00 PM

DISCUSSION PANEL: ALL THINGS CARS

Join us for the last session of the day. Hosted by Helen Dolphin, this online panel discussion will touch on all things car related. All of the panelists come with a wealth of specialist knowledge, so if you’re a car enthusiast or simply looking to upgrade, come along and listen to the discussion, or even ask a question or two.



SATURDAY - 7 AUGUST 2021


9:30 AM

WELCOME

Join our host Helen Dolphin in the auditorium to kick-off day two of The Big Event online! Helen will guide you through the event and help you plan your day, to make sure you don’t miss a thing!

10:00 AM

MY MOTABILITY SCHEME

You may have spotted actress and disability advocate Freddie Stabb in our first ever national television advert which has been airing recently. She called it the ‘highlight of her career’ and will be discussing this and her own experience of the Motability Scheme in this session.

Having been a customer since the age of 19, Freddie values her long-list of cars and the everyday freedom that they have bought her. In fact, they have helped her career get to the place it is today, having starred in everything from the Cultural Olympiad to Grange Hill and always commuting in her Scheme car. She will also share how much she values her local community of Chelsea and her experience of being in an industry so hard-hit by the pandemic.

11:00 AM

TRAVELLING IN YOUR WHEELCHAIR – A GUIDE TO WHEELCHAIR ACCESSIBLE VEHICLES (WAVS)

In this session Graham Lloyd, WAV and Adaptations Account Manager at Motability Operations will provide an introduction to WAVs, including an overview of the different solutions available for travelling in your wheelchair.  If you’re considering a WAV for the first time, this talk will help you make the right choice for your needs. There’ll be advice on where to get started, things to consider, the importance of research and how to get the most out of your home demonstrations. 

Back by popular demand from our live events, Graham Lloyd has worked at Motability Operations for 3 years having previously spent 19 years working in the industry with both WAV and adaptation suppliers, as well as Motability Scheme customers.  He has built up extensive knowledge of adaptation and WAV solutions, ensuring our specialised mobility products best meet customer needs.

12:00 PM

THE BLUE BADGE SCHEME, “A LIFELINE” BUT HOW TO RESTORE CREDIBILITY”

Don’t miss this session in which Paul Slowey Director of BBFI (Blue Badge Fraud Investigations) will be looking at the Blue Badge scheme and its enforcement, compliance and credibility. Did you know… In city centres, up to 75% of all parked vehicles have a Blue Badge but only 20.8% of badge holders say they have had the badge checked and 95.8% of disabled motorists don’t think authorities do enough to enforce the scheme.


As Director of the BBFI Paul has spent the last 12 years working in partnership with some of the largest Local Authorities in the country to increase compliance and restore credibility to the Blue Badge scheme.

1:00 PM

IMPROVE YOUR DRIVING EXPERIENCE WITH ADAPTATIONS

Currently around 10% of customers benefit from adaptations to help make driving or travelling easier or more comfortable. But could adaptations transform the driving experience for many more? Hear Dale Groves, WAV and Adaptations Account Manager at Motability Operations discuss this.

Dale Groves has worked at Motability Operations for 2 years having previously spent 8 years at RAC. He has many years of experience working within the automotive industry, starting out as a vehicle technician and then spending a number of years attending Motability customers at the roadside.  This gave him a great insight into the real day-to-day experiences of Scheme customers with their WAV or adaptations.

2:00 PM

POWERED WHEELCHAIRS AND SCOOTERS (PWSS) EXPLAINED

For this session, host Helen Dolphin will interview Jim Wood, PWSS Manager at Motability Operations, to find out how easy it is to lease a scooter or powered wheelchair on the Scheme.  Helen will quiz Jim about where to go for advice, the different products available and how to choose the right product for you.

3:00 PM

INTRODUCING EUAN’S GUIDE ACCESS SURVEY

Are you interested in finding new accessible places to visit and sharing your experiences of disabled access? 

Euan’s Guide makes it easier for disabled people to find great places to go. We all want to get out and enjoy life and having good quality disabled access information inspires confidence and removes fear of the unknown.

Antonia Lee-Bapty, Managing Director at Euan’s Guide will talk about the importance of sharing disabled access information and how just one review can make someone feel confident to visit somewhere new. She will explain how you can take part in the Euan’s Guide Access Survey, which will launch in the autumn.  This will be a chance to give your views on the standard of disabled access in venues across the UK. Find out how to share these views in this session.

Euansguide.com is the disabled access review website where disabled people, their family, friends and carers can find and share reviews on the accessibility of places around the UK and beyond. It’s an invaluable tool for everything from planning somewhere to take the kids at the weekend to picking a last-minute place for lunch.

3:30 PM

THAT’S A WRAP!

What a jam-packed two days it will have been! Join our host Helen Dolphin in the virtual auditorium to reflect the event's activities and share how you can provide your feedback to help us improve our events in the future.